All jewelry pieces and accessories are FINAL SALE at this moment. However, we stand behind the quality of our pieces. If your item arrives damaged or has a manufacturing defect, please contact us within 30 days of delivery with your order number and photos, and we will make it right through a repair, replacement, or store credit at our discretion. Please contact us at sales@fortellejewelry.com. Customer satisfaction is a top priority and at the same time, we are still a small business.

Returns will be available in the future.

Exceptions to the above include normal wear and tear, scratches, tarnishing, plating wear, accidental damage, lost items, improper care, water exposure, perfume/lotion exposure, and damage from pulling, bending or misuse.