Fortelle Jewelry (“Fortelle,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at www.fortellejewelry.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party providers)

Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address
• Browser type and device
• Pages viewed and time spent
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your purchases
• Send marketing emails (you can opt out anytime)
• Improve our website and customer experience
• Prevent fraud and maintain security
• Comply with legal obligations

3. How We Share Your Information

We may share your information with trusted third parties, including:

• Payment processors (e.g., Stripe, Shopify Payments)
• Shipping carriers
• Email and marketing platforms
• Website analytics providers

We never sell your personal data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Analyze site traffic and performance
• Personalize your experience

You can control cookies through your browser settings.

5. Email Marketing

If you opt in, we may send promotional emails. You can unsubscribe at any time using the link at the bottom of our emails.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Opt out of marketing communications
• Request data portability

To exercise your rights, email us at sales@fortellejewelry.com.

8. Children’s Privacy

Fortelle does not knowingly collect personal information from children under 13. If you believe we have done so, please contact us. If children under 13 have been featured on our website or Instagram, please know their parents have consented to this exposure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: sales@fortellejewelry.com.

12. Shopify Disclosure

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.